Perceptions of the Use of an Outcome Monitoring Tool in a Clinical Psychology Training Centre

Lessons Learned for Performance Measurement

Authors

  • Lindsay Rosval Barrhaven Psychological Services
  • Stephanie Yamin Saint Paul University
  • Parastoo Jamshidi University of Ottawa
  • Tim Aubry University of Ottawa

DOI:

https://doi.org/10.3138/cjpe.52823

Keywords:

outcome monitoring, performance measurement, training

Abstract

The purpose of this study was to examine the perceptions of the Outcome Questionnaire (OQ) following its implementation in a university-based psychological services training centre. Participants were doctoral-level student clinicians (n = 49), clinical supervisors (n = 17), and clients (n = 24). Data was collected through surveys, semi-structured interviews, and focus groups. Findings indicated that the majority of clinicians used the OQ to monitor outcomes and the majority of stakeholders perceived it as useful. However, the extent to which the information provided by the OQ was being used was variable. Lessons learned for implementation of performance measurement systems within mental health services are discussed.

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Published

2019-01-21

How to Cite

Rosval, L., Yamin, S., Jamshidi, P., & Aubry, T. (2019). Perceptions of the Use of an Outcome Monitoring Tool in a Clinical Psychology Training Centre: Lessons Learned for Performance Measurement. Canadian Journal of Program Evaluation, 34(1), 84–101. https://doi.org/10.3138/cjpe.52823

Issue

Vol. 34 No. 1 (2019): Spring

Section

Articles

License

Copyright (c) 2019 Lindsay Rosval, Stephanie Yamin, Parastoo Jamshidi, Tim Aubry

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