Evaluating Inter-organizational Approaches to Service Delivery

A Case Example of the Family Violence Service Project in Kent County, Ontario

Authors

  • M. J. Holosko University of Windsor Windsor, Ontario
  • Judith M. Dunlop Community and Organizational Research and Development London, Ontario

DOI:

https://doi.org/10.3138/cjpe.7.007

Abstract

Program evaluators are well versed on the difficulties and complexities involved in assessing programs in single-human-service organizations. This article describes a model that was effective in evaluating an interorganizational program, the Family Violence Services Project, which was administered collaboratively by two agencies in southwestern Ontario. The model included a sequential planning and implementation process, and much collaboration between the evaluation team, the staff, and administrators of the project. The evaluation strategy was a qualitative-naturalistic one and utilized a conceptual framework derived from the literature on interorganizational relations. The article speaks to a distinct void in the literature on evaluating interorganizational approaches to service delivery.

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Published

1992-09-01

How to Cite

Holosko, M. J., & Dunlop, J. M. (1992). Evaluating Inter-organizational Approaches to Service Delivery: A Case Example of the Family Violence Service Project in Kent County, Ontario. Canadian Journal of Program Evaluation, 7(2), 115–129. https://doi.org/10.3138/cjpe.7.007

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